SV-665B Manuals


SAMSUNG ELECTRONICS (UK) LTD
Problems and Solutions
AUTHORISED SERVICE CENTERS
In the event of warranty service being required, please contact your retailer first. If they cannot provide service, please contact
GB
your nearest service centre listed below.  Service facilities are return to base, however some agents may provide an in-home
service (there may be a cost for call out).  Please refer to your warranty card or retailer for terms and conditions of the warranty.

Before contacting the Samsung after-sales service, perform the following simple checks.
AVON
ESSEX
LONDON
WEST MIDLANDS
BRISTOL
WICKFORD
WILLESDEN
DUDLEY
GOGGLEBOX TV
CENTRAL SERVICE
ATLANTIC ELECTRIC
Problem
Explanation/Solution
J S STOREY ELECTRICAL
TEL: 01275 838083
TEL: 01268 766333
TEL: 0181 451 6155
TEL: 01384 455608
WALSALL
No power
x Check that the power plug is connected to a wall outlet.
BERKSHIRE
MID GLAMORGAN
MANCHESTER
BEAVER ELECTRONICS 
READING
BRIDGEND
ASHTON UNDER LYNE
TEL: 01922 725554
x Have you pressed the VCR STANDBY/ON (STANDBY/ON) 
A & W SOUND & VISION
BRIDGEND SERVICE
VIDEOTECH UK
WARLEY
button?
TEL: 01734 872000
TEL: 01656 663463
TEL: 0161 308 4092
MERRIVALE TV SVCS
MAIDENHEAD
NORTHENDEN
TEL: 0121 544 6273/6350
J F ASSOCIATES
GLOUCESTERSHIRE
G H SUMNER LTD
You cannot insert a video cassette
x A video cassette can only be inserted with the window 
TEL: 01628 25709
TEWKESBURY
TEL: 0161 998 2705
WILTSHIRE
SWITCH ELECTRONICS
side up and the safety tab facing you.
WARGRAVE
TEL: 01684 850063
SWINDON
J F ASSOCIATES
MERSEYSIDE
WESTON-SUB-EDGE
COLORITE TV LTD
TEL: 01734 401525
ELLESMERE PORT
PROFESSIONAL ELECTRONIC
TEL: 01793 641038
The television programme was not recorded
x Check the VCR aerial connections.
H & H VIDEO & TV
TEL: 01386 841773
x
CAMBRIDGESHIRE
TEL: 0151 357 1011
Is the VCR tuner properly set?
WORCESTERSHIRE
DRY DRAYTON
LIVERPOOL
HAMPSHIRE
WORCESTER
x
P & A AUDIO VIDEO LTD
Check if the safety tab is intact on the cassette.
DRAYTON ELECTRONICS
FAREHAM
TEL: 0151 924 7287
THE HI FI CAR RADIO REPAIR
TEL: 01954 211330
SOUND & VISION
TEL: 01905 26623
PETERBOROUGH
TEL: 01329 286551
Timer recording was unsuccessful
x Was the VCR STANDBY/ON (STANDBY/ON) button pressed 
MIDDLESEX
DEEPING TV SVCS
FARNBOROUGH
HAYES
SOUTH YORKSHIRE
to activate the timer?
TEL: 01778 343831
ICTV
A & A REPAIRS
SHEFFIELD
TEL: 01252 510118
x Re-check the recording start/stop time settings.
TEL: 0181 561 2900/4104
GRAPHIC ELECTRONIC SVCS
CHESHIRE
PORTSMOUTH
TEL: 0114 256 2791
x If there was a power failure or interruption during timer 
CHESTER
ICTV
NORFOLK
BARNSLEY
H & H VIDEO & TV
TEL: 01705 653654
AYLESHAM
ALTRA
recording, the recording will have been cancelled.
TEL: 01244 379579
SOUTHAMPTON
CORTONS ELECTRICAL
TEL: 01226 207434
WARRINGTON
OLYMPIC TV & AUDIO
TEL: 01263 733391
No playback picture or the picture 
x Check to see if you are using a prerecorded tape. 
W L ELECTRONICS
TEL: 01703 703401
WATTON
NORTH YORKSHIRE
TEL: 01925 764387
JULIAN HORN
YORK
is distorted
HEREFORD
TEL: 01953 881440
DBS SERVICE CENTRE
CORNWALL
HEREFORD
J P MICRO SVCS
TEL: 01904 789789
BUDE
You cannot see normal broadcasts
x Check the TUNER/EXTERNAL setting. It should be on 
NORTHAMPTONSHIRE
TEL: 01432 356353
H B H WOOLACOTTS
KETTERING
WEST YORKSHIRE
TUNER.
TEL: 01288 352269
HERTFORDSHIRE
INTEGRATED SVCS
BRADFORD
LAUNCESTON
x Check the TV/VCR aerial connections.
BALDOCK
TEL: 01536 516475
GRAPHICK ELECTRON
H B H WOOLACOTTS
TECHNICAL REPAIR SVC
TEL: 01274 862267
TEL: 01566 772096
TEL: 01462 491144
OXFORDSHIRE
HUDDERSFIELD
Noise bars or streaks on playback
x Press the PROG/TRK (œ or ❷) / TRK (
or
) buttons to 
NEWQUAY
MARKYATE
BANBURY
GRAPHIC ELECTRONICS
GREENBANK ELECTRONICS
TELETECH SVCS
HITECH
TEL: 01484 451045
minimize this effect.
TEL: 01637 880576
TEL: 01582 841862
TEL: 01295 267415
ILKLEY
WADEBRIDGE
BOTLEY
R BEAUMONT
When the ❿
H B H WOOLACOTTS
II button is pressed
x A still picture may have “noise bars”, depending on the condition
NORTH HUMBERISDE
SPECTRUM  ELECTRON     
TEL: 01943 607021
TEL: 01208 816155
GOOLE
TEL: 01865 250199
during playback, the still picture
of the tape. Press the PROG/TRK (œ or ❷) /TRK (
or
)   
HEADLAND ELECTRCS
CHANNEL ISLANDS
has severe “noise bars” streaks
buttons during SLOW motion to minimize this effect.
CUMBRIA
TEL: 01977 661223
SHROPSHIRE
GUERNSEY
BARROW IN FURNESS
TELFORD
TELESKILL LTD
KENNETH GARDNER
SOUTH HUMBERSIDE
W OWEN
TEL:  01481 56508
Video Head Cleaning 
x If poor pictures appear on a variety of cassettes, the video 
TEL: 01952 613818
TEL: 01229 821202
GRIMSBY
JERSEY
SEARLE AUDIO
RAYNERS SUPERSTORE
heads may need cleaning. This is not a common problem 
SOMERSET
ALTERNATIVE ELECT
TEL:  01229 839692
TEL: 01472 358766
TAUNTON
TEL: 01534 68277
and unless it appears, the heads should not be cleaned. 
PENRITH
ISLE OF WIGHT
KENT
ARMTECH ELECTRONICS
CANNAN & BROWN
When cleaning the video heads, read all instructions 
CANTERBURY
TEL: 01823 279401
AUDIO VISION SVCS
TEL: 01768 864829
BARRETTS OF CANTERBURY
YEOVIL
TEL: 01983 752023
provided with the head cleaning cassette. Incorrect head 
TEL: 01227 766582
M J THOMAS
DEVON
cleaning can permanently damage the video heads.
DARTFORD
TEL: 01935 477255
NORTHERN IRELAND
HOLSWORTHY
BUDGET REPAIR CENTRE
CO ARMAGH
H B H WOOLACOTTS
TEL: 01322 227668
STAFFORDSHIRE
CRAIGAVON TV SVCS
If when tuning in your TV to the VCR test  
1. Remove the aerial input plug from the socket marked (aerial  
TEL: 01409 253280
MAIDSTONE
STOKE ON TRENT
TEL: 0762 326119/322505
NEWTON ABBOT
AVERY ELECTRONICS
TELEFAULTS (S.O.T.) LTD
pattern your TV does not find the test pattern 
symbol) on the rear of the VCR. 
TELLI-SCOPE ELECTRONICS
TEL: 01622 682138
TEL: 01782 813757
EIRE
or the pattern when found suffers from 
2. Carry out the instructions “Tuning Your Television for the VCR”
TEL: 01626 63907
CO CORK
PLYMOUTH
LANCASHIRE
SUFFOLK
TVAE REPAIRS
interference, it may be due to the VCR output
(see page 15).
ARGYLE TV & VIDEO
BLACKPOOL
IPSWICH
TEL: 00353 21 273457
TEL: 01752 779933
KENNETH GARDNER
GGN LTD
channel clashing with the normal TV 
3. Carry out the instructions “Setting the VCR output Channel” 
CTV ELECTRONICS
TEL: 01253 824047
TEL: 01473 744300
GRAMPIANS
transmissions in your area. To prevent this 
(see page 17), move the channel number several channels 
TEL: 01752 350950
LANCASTER
FRASERBURGH
KENNETH GARDNER
SURREY
RODGERS ELECTRICAL
you will need to change the VCR output 
down from the original setting. (example: from 60 to 57). 
DORSET
TEL: 01524 64468
WALLINGTON
TEL: 01346 518540
channel in the following way 
4. Replace the aerial plug into the socket marked (aerial symbol) 
BOURNEMOUTH
ROCHDALE
SERVICECARE
M & G ELECTRONICS
CTV SERVICES
TEL: 0181 669 1145
HIGHLANDS
on the rear of the VCR. 
TEL: 01202 523771
TEL: 01706 654983
HORLEY
ULLAPOOL
D K AUDIO VISUAL SVCS
5. Re-tune your TV to the VCR again by following instructions 
LEICESTERSHIRE
R & R ELECTRONICS
DURHAM
TEL: 01293 786459
“Tuning Your Television for the VCR” (page 15). 
LEICESTER
TEL: 01854 612608
DURHAM
SOUNT & VISION CENTRE
LEE TECH SVCS
EAST SUSSEX
6. If the problem still exists repeat steps 1 to 5 moving several 
TEL: 01162 730444
LOTHIAN
TEL: 0191 371 1300
SEAFORD
EDINBURGH
more channels away from the original setting.
DARLINGTON
CLEARVIEW RENTAL & RELAY
LINCOLNSHIRE
RETEC AUDIO & VISUAL
GAZE ELECTRONICS
TEL: 01323 898989
BRANSTON
TEL: 0131 478 7779
EASTBOURNE
TEL: 01325 482344
STUART WALLACE
STARTEC SVCS
If you are unable to solve the problem after reading the above instructions, note:
TEL: 01522 791496
TEL: 01323 412012
STRATHCLYDE
DYFED
GLASGOW
CARMARTHEN
LONDON
x The model and serial number on the rear of your VCR
TYNE & WEAR
DSC ELECTRONICS
ADVANCE CONSUMER
HIGH HOLBORN
NEWCASTLE UPON  
TEL: 0141 941 3711
TEL: 01267 236143
BERRYS OF HOLBORN
x
TYNE
The warranty information
ST CLEARS
TEL: 0171 405 1157
M SINGH RADIO & TV
TAYSIDE
BEN EVANS & SON
TEL: 0191 226 0446
DUNDEE
x A clear description of the problem
TEL: 01994 231015
LONDON
ANCRUM ELECTRONICS
ARMSTRONG SERVICES
WEST MIDLANDS
TEL: 01382 454511
ESSEX
TEL: 0181 523 0023/0051
Then contact your nearest SAMSUNG after-sales service.
COVENTRY
BRAINTREE
WEST EALING
D & J HENRY
GWYNNE TV & ELECTRICAL
BABBER ELECTRONICS
TEL: 01203 431393
TEL: 01376 322567
TEL: 0181 579 6315
44


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