Strata CIX IP5000-UG-VB Manuals


Toshiba America Information Systems, Inc.
Telecommunication Systems Division
End-User Limited Warranty
Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment manufactured by 
Toshiba (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS 
dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) 
months after delivery, except as otherwise provided by TAIS in the TAIS warranty accompanying the products or 
posted on TAIS’s website.  Products which are not manufactured by Toshiba but are purchased from Toshiba, will 
be subject to the warranty provisions provided by the equipment manufacturer, unless TAIS notifies the end-user 
of any additional warranty provisions in writing. 
This warranty is void (a) if the equipment is used under other than normal use and maintenance conditions, (b) if 
the equipment is modified or altered, unless the modification or alteration is expressly authorized by TAIS, (c) if 
the equipment is subject to abuse, neglect, lightning, electrical fault, or accident, (d) if the equipment is repaired 
by someone other than TAIS or an authorized TAIS dealer, (e) if the equipment’s serial number is defaced or 
missing, or (f) if the equipment is installed or used in combination or in assembly with products not supplied by 
TAIS and which are not compatible or are of inferior quality, design, or performance.
The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with 
respect to the equipment, is the repair or replacement of such defective or missing parts as are causing the malfunc-
tion by TAIS or its authorized dealer with new or refurbished parts (at their option).  If TAIS or one of its 
authorized dealers does not replace or repair such parts, the retail customer’s sole remedy will be a refund of the 
price charged by TAIS to its dealers for such parts as are proven to be defective, and which are returned to TAIS 
through one of its authorized dealers within the warranty period and no later than thirty (30) days after such 
malfunction, whichever first occurs.
Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct, 
special, indirect, consequential, or exemplary damages, for breach of contract, tort, or otherwise. Under no circum-
stances will any such person be entitled to any sum greater than the purchase price paid for the item of equipment 
that is malfunctioning.
To obtain service under this warranty, the retail customer must bring the malfunction of the machine to the 
attention of one of TAIS’ authorized dealers within the applicable warranty period and no later than thirty (30) 
days after such malfunction, whichever first occurs.  Failure to bring the malfunction to the attention of an 
authorized TAIS dealer within the prescribed time results in the customer being not entitled to warranty service.
THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION SYSTEMS, 
INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY. ALL 
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, 
FITNESS FOR A PARTICULAR PURPOSE, AND FITNESS FOR USE, ARE EXCLUDED.
No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty.  No such modifi-
cation or extension is effective unless it is in writing and signed by the Vice President and General Manager, 
Telecommunication Systems Division.

Document Outline


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